Q1. Does Image Moments have a USB port for reading from digital camera or the computer? Will I be able to download pictures from PC directly onto the digital frame itself?
We designed Image Moments with ease-of-use in mind. All the data transfer is done directly from the memory cards used in your digital camera. To use Image Moments, simply take your memory card from your digital camera an insert it into the memory card slot on Image Moments to playback your photos.
Image Moments does not have a USB port to connect to digital camera or the computer. You will not be able to download pictures from PC directly onto the digital frame itself (there is no internal memory in the device). You may, however, load pictures from your PC to a memory card via a memory card reader. Image Moments supports Memory Stick, SD, MMC, SmartMedia, and CF cards directly. It also supports xD-Picture cards with an card adapter.
Q2. How many photos can I put on Image Moments?
Image Moments does not have any internal memory to store pictures; and you won't be limited by the number of photos to display. The number of photos that can be displayed on Image Moments depends on the size of the memory card used.
Use this chart below as a guide to help you estimate how many photos you can store on a memory card:
| Resolution |
Memory card capacity |
32 MB |
64 MB |
128 MB |
256 MB |
512 MB |
1 GB |
| 4 Megapixels |
16 |
32 |
64 |
128 |
256 |
512 |
| 5 Megapixels |
12 |
25 |
51 |
102 |
204 |
409 |
| 6 Megapixels |
10 |
20 |
40 |
80 |
160 |
320 |
Q3. I have photos stored on my computer. How do I go about displaying those photos on Image Moments?
You can copy your photos from your computer onto a memory card (via a memory card reader or similar device) and have Image Moments playback the photos on the memory card.
In addition, you can organize your photos of different events and occasions into different folders. Then, on Image Moments you can use the File Library Mode to select specific folders to playback. Or, you can have Image Moments playback all the photos on the memory card regardless of folder assignment. This gives you a nice option for displaying your photos.
Q4. Which memory cards are compatible with Image Moments? Does it work with xD-Picture card?
You can directly insert into Image Moments memory cards of the following formats: CompactFlash I/II, MicroDrive, SmartMedia, MultiMedia Card, SD Card, Memory Stick, and MS PRO.
For MS Duo and MS PRO Duo, it is possible to insert these cards without the adapter provided by the memory card manufacturer, but it is advised that you use the adapter to prevent incorrect insertion.
For miniSD and RS-MMC, you will need to use the adapter that came with your miniSD and RS-MMC card.
For xD-Picture card, yo u will need to use an adapter that will connect your xD card to one of the memory card slots on Image Moments. For example, you can use an xD to CompactFlash adapter to connect your xD card to Image Moments through the CompactFlash memory card slot.
Q5. Can you recommend a specific type of memory card to use with Image Moments?
Image Moments can read the following cards directly: CompactFlash , SD (Secure Digital) card, and Memory Stick. Among these, we would like to suggest using a CompactFlash card because
1) CF card is the most inexpensive memory card format, and
2) CF cards have the fastest transfer rate from card to Image Moments, and will therefore load the pictures faster.
Q6. What is actual size (L x W) of the LCD screen?
The size of the LCD screen is 8 diagonal. The dimensions of the screen are 4.75 x 6.365. The entire frame measures about 8 x 9.5.
Q7. What is the resolution of the LCD screen?
The resolution of the 8" color LCD screen is 640 x480 (VGA).
Q8. What is the aspect ratio of the screen? If I have photos with a 3:2 aspect ratio, how will they be displayed on the device?
The aspect ratio on Image Moments is 4:3. If you have photos with 3:2 aspect ratio, the photo will be displayed with black bars on top and bottom of the screen there will be no rescaling or distortion of your photos.
Q9. What is the optimal resolution of photos to be played back on Image Moments?
The resolution of the LCD screen resolution is 640 x 480 so this is the recommended resolution for the images. Please note that for images of higher solution, Image Moments will automatically resize the photos to fit the resolution of the screen, so you don't necessarily need to resize your photos. However, if you resize your images down to 640 x480, you can store more images on the same memory card and the images will load faster.
Q10. Can I adjust the screen brightness and contrast on Image Moments?
Yes, you can adjust screen brightness, contrast, sharpness, and RGB color levels.
Q11. Can I adjust slideshow intervals? What are the available intervals?
You can adjust the slideshow interval time between 1, 5, 10, 30 seconds, 1, 3, 5, 10, 30 minutes, up to 1 hour or 2 hours.
Q12. Is there any way to randomize transitions? Yes you can change the transition settings on-the-fly with the remote control. There are 14 transition settings you may choose from, including a Random' setting.
Q13. Is there any sort of "shuffle mode" to randomize the order of photo playback?
Image Moments does not have a shuffle mode. The photos will be played in alphabetical order.
Q14. Can I rotate photos on Image Moments? How does Image Moments handle photos in portrait orientation?
When you have the picture on display, you can press the ROTATE button on the remote control to rotate the picture by 90 degrees.
Please note that Image Moments will not save the rotated image and the image will return to its original orientation the next time you view it. To retain the orientation settings for the pictures, you can rotate the images in your computer and copy the edited images onto your memory card via a card reader.
Q15. Can Image Moments stand in both landscape and portrait positions?
The current design of the frame can only stand in landscape orientation.
Q16. Is the frame interchangeable?
The Image Moments frame is built into the unit. We offer the choice of Walnut and Maple wood colors.
Q17. Besides displaying photos on full screen, what other functions does Image Moments have?
Run automatic photo slideshow to scroll through all your pictures
Add your own music to play along with your photo slideshow
Change slideshow interval and transition effects on-the-fly
Zoom and pan your photos to see the fine details
Rotate photos on the screen as you view them
Navigate and search your memory card contents easily
Playback MPEG-1, MPEG-2, MJPEG videos
Q18. How do I add my own music to play with my photo slideshow?
To play music along with your photos slideshow, copy your selected MP3 file(s) onto the memory card. Then when you press SLIDESHOW button on the remote control, the music slideshow will start Image Moments will play the photos as a slideshow and any MP3 files on your memory card will play in the background.
Q19. Can it record voice narration?
Image Moments will play audio files, but there is no specific recording mechanism for voice narration.
Q20. How can I use Image Moments to play a PowerPoint presentation?
If you would like to use the device for a PowerPoint presentation, what you can do is the following:
1). Save your PowerPoint file in JPEGs (simply choose in PowerPoint application to save the file in .jpg format) each slide will be saved as a separate file.
2). Copy the JPEG files onto a memory card via a memory card reader or similar device.
3). Insert the memory card into Image Moments and play your PowerPoint slides on the device as a slideshow. You may change the interval settings from 1 sec, 3 sec, 5 sec, 10 sec, 30 sec, 1 min, 3 min, 5 min, 10 min, 30 min, 1 hr, up to 2 hr. Of course, you may also choose to change the slides manually with the remote control.
A lot of customers use the device for their presentation as described above. If you have several presentations to play, simply save them into different folders on your card and you can easily select which presentation to play.
Q21. What is the purpose of the Audio/Video ports on Image Moments?
These are audio and video input ports that let you connect another device to the frame via the A/V cables to playback the sound and video. For example, you can connect a camcorder device to Image Moments and playback the video on it.
Q22. My Image Moments shows only black and white images that keep scrolling. What should I do?
It seems like it is because device has been switched to a different video mode.
You may fix the display on your Image Moments by following these steps:
1) Remove all memory cards from Image Moments.
2) Turn on Image Moments.
3) Point the remote control towards Image Moments and press the STOP button in the lower right-hand corner.
4) If the screen display doesn't change, press the STOP button again until you see the screen return to its normal state. (You might need to press it for a few times and for about 10 seconds or so).
5) If you have successfully toggled the mode, there should be text that reads VGA at the upper left-hand corner of the screen.
6) Now try inserting your memory card to see if you can view the photos.
The reason why this happens is that if you inadvertently press the STOP button on the remote control when there are no memory cards inserted in Image Moments it will toggle the Image Moments video mode. The VGA mode is the correct video mode to use on Image Moments.
The other mode is used when you want to connect another device to the frame via the A/V cables to the A/V input ports to playback the sound and video on Image Moments.
Q23. I have trouble accessing the Preference screen. How should I do it?
You can access the Preference Page from File Library Mode:
1) Press the FILE button on the remote control to go to File Library.
2) Then press the SETUP button to access the Preference Page.
Q24. Some of my photos are not displaying properly on the Image Moments screen; specifically, there are distortions on the left margin and a series of parallel lines on the top left hand corner.
This issue occurs when the resolution of the JPEG file is lower than 640x480 (the resolution of the LCD screen).
You can avoid this distortion problem by either
1) taking photos in higher resolution, or
2) re-scale the photos to higher resolution via a photo editing software such as Photoshop.
As long as the resolution is above 640x480, the pictures will display properly.
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